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Frequently Asked Questions
PURCHASE AND ORDER
Make sure that the data entered is correct, that a permitted payment method has been used and that you have sufficient amount to pay for the total amount of the Products purchased, and that your credit card has not expired. We do not accept cash or debit card payments.
Order Confirmations and Notifications are sent to the email address uploaded during registration or subsequently modified and in place at the time of sending such communications.
Changing the delivery address can be done via the tracking platform made available by the shipper.
Yes, it is possible. Visit the COLLABORATIONS page or contact us to discover all the possibilities.
WASH
- wash the clothes after purchase;
- the garments must be washed after each use to avoid alterations to the fabrics caused by sweat;
- before starting the wash, make sure you have closed all the zips;
- items with Velcro parts must be separated from delicate fabrics;
- wash by hand or in the washing machine with a delicate program maximum at 30°C;
- do not wash light-coloured items together with dark items;
- do not use spin dryer, dryer, fabric softener, stain remover;
- Do not iron.
- during use, limit the use of creams;
- when washing, do not use fabric softeners because they can alter the carrying capacity of the foams.